To start the return process for your order, please enter your email address and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 48hrs of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

The following cannot be returned and are considered Final Sale:

All jewelry, hair accessories, handbags, scarves, hats, lingerie. SALE items, and items marked AS-IS Items purchased with a Promotional Code or purchased during a Sale/Promotional period. First-purchase discount codes are ok!

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, an echange credit will automatically be applied or a credit to our shop will be given, within 3 working days.