FAQ's

Questions Answered...
Simply click an option and read below the tabs for answers to your most frequently asked questions!

Shop in Person

The address is 5957 State Rd, Parma, OH 44134 Shop hours are 11AM to 5PM daily (closed Sunday thru Monday) You can shop select clothing, accessories, and home goods at our retail location in Parma.

Local Pickup

We offer Local Pickup for local Cleveland area customers. The Local Pickup option will show up at checkout even if you do not live local. Local pickup is available at our Parma store location, Ohio and orders are usually available for pickup within 2 hours of order placed. Pickup hours are during business hours 11AM-5 PM Tuesday thru Saturday.

Packaging

I use recycled materials to create fabrics and product packaging because we are mindful of our impact and aspire to tread lightly.

Shipping & Delivery

We ship to all 50 states in the US and US territories, we also ship Internationally to most countries around the world!

Combine Shipping

It's possible if orders are placed within 24hrs of each other and neither have been shipped out yet. Please contact me with your name and order numbers you wish to have combined so I can try too put them together.

International Shipping

$25 USPS Priority Express or Free International Shipping on all orders $200+ Shoppe flora is not responsible for incurred VAT or Import Taxes for overseas and international deliveries that are imposed by recipients' country and border patrol. Our company, Shoppe Flora does not charge for VAT or Import Taxes and we have no control over this. If VAT or Import taxes go unpaid and your order is returned to us, we can either ship the parcel back to you (additional shipping fees will apply) or treat the situation as a return. Returns are for store credit minus the shipping fees. Returns due to unpaid VAT and Import Taxes that have a postmark date of 2+ months are subject to a 50% restock fee and will be issued as store credit. No exceptions. It is buyer's responsibility to pay for any VAT or Import Taxes imposed by buyer's country and border patrol.

We offer FREE Shipping on Orders over $100+

We offer Free Priority Shipping for US Domestic Orders totaling $100+Sorry, we can not offer free shipping on international orders due to the high cost of shipping out of the continental US. All orders are processed within 1-2 days. Orders take 2-4 business days from shipment date to be delivered. Shoppe Flora offers USPS Priority flat rate of $12 Please make sure the address we are shipping to is a secure address. If packages are stolen we will try our best to help but we are not responsible for any lost or stolen packages. 

About our Products

I work with many small independent producers that are an incredibly important aspect of our philosophy. It not only allows me to work closely with the artisans, but it also enables me to deliver handmade pieces to order - keeping a close eye on quality. Even though I’m small, my company creates new products and I want to be part of supporting the revival of that tradition as well as supporting other small businesses.

Black woman-owned & ethically operated

I am a female black owned small clothing boutique located in Cleveland Ohio. Dedicated female dreamer and creatives with a background in retail management, branding, and design. I 'am passionately growing so that I can empower female artisans with economic growth and mobility.

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